We welcome feedback from everyone using our site, whether that be with comments, complaints or suggestions for improvement.

We are a very small company so please bear in mind that it may take some time to reply.

General Feedback

If you wish to contact us with feedback or complaints, please email us at one of the following addresses:

• Realtime Trains: hello@realtimetrains.com
• Realtime Tickets: hello@realtimetickets.co.uk
• Realtime Tickets (after purchase): customer.support@trainsplit.com

We do read all emails sent to us but are unable to reply to all, so thank you in advance for your messages.

Working with us

If you are interested in working with us or for consultancy, you can contact Tom at tom@swlines.co.uk.